Shop policies
Refunds & returns
Refund Policy for Digital Products
Thank you for your purchase.
Due to the nature of digital products, all sales are generally considered final. Once a digital item has been purchased, delivered, or made available for download or access, it cannot be returned.
Eligibility for Refunds
Refunds may only be granted under the following circumstances:
You were charged more than once for the same purchase.
You purchased the same digital item multiple times by mistake.
The digital item cannot be accessed or downloaded due to a verified technical issue on our side, and we are unable to resolve the problem within a reasonable time.
You received a digital item that is materially different from its description.
Non-Refundable Situations
Refunds will not be issued for:
Change of mind after purchase.
Accidental purchases made by the customer.
Incompatibility with your device or software if the system requirements were clearly stated before purchase.
Failure to read the product description before purchasing.
Lack of use or dissatisfaction based on personal preference.
Refund Requests
If you believe you qualify for a refund, please contact me within 14 days of your purchase. Include:
Your order number.
The email address used for the purchase.
A detailed description of the issue.
I may request additional information to verify your claim before processing a refund.
Processing Time
Approved refunds will be processed using the original payment method. Depending on your payment provider, it may take 5–10 business days for the refund to appear in your account.
Right to Refuse Refunds
I reserve the right to deny refund requests that do not meet the conditions outlined in this policy or where fraudulent or abusive activity is suspected.
By purchasing my digital products, you acknowledge that you have read and agree to this Refund Policy.